In the case of Nexus, we will assume responsibility for faulty
products notified back to us through the normal returns channels
within 6 months of you receiving the goods provided the fault does
not appear to
be due solely to wear & tear, accident or misuse. In the
unlikely event, a fault does develop within the above time period
stated we understand that the returned item may not arrive back in
the original packaging but we will still need to establish proof of
"If it's the case of Nexus boards being identified as
faulty/damaged prior to being sold to you, you should contact us
immediately through the same returns channels. Goods should be
returned in original product packaging and in the same condition as
when received by you from our warehouse. This must include all
relevant Nexus components that were originally supplied".
If the item meets any of the above requirements and displays
fault within the 6-month warranty, please contact us directly as we
may have the available replacements parts to allow you to carry out
a suitable repair rather than inconvenience you with a full return.
If however, those replacement parts fall outside of the 6-month
warranty they will be available on the Target website for you to
purchase at a small cost.
Please kindly refer to our Returns & Refunds FAQ 's page for
further information on how to return your item.
Please note all goods will be subject to a full inspection upon
return & before a refund is given.
Unfortunately, we are unable to offer any exchanges on our
products, but not to worry as we will do everything we can to
provide you support and information in relation to any concerns, or
enquiries you may have.