Free UK Mainland Delivery for orders over £50

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DELIVERY & RETURNS

DELIVERY & RETURNS

DELIVERIES

UK Delivery Service

 

Order ValueNon-Tracked 1-3 Days Delivery - Mainland UK onlyNext Business Day Delivery - Mainland UK onlyDPD Tracked Delivery - Non-mainland UK
Orders under £25£3£5£20
Orders under £50 £5£20
Orders over £50  Free£20

 

Delivery charges will be calculated and applied at the checkout - this will vary depending on the appointed courier.

 

Postcodes outside of the standard UK postcode, islands, highlands and PO BOX addresses are charged at a higher rate, this will be calculated at checkout.

 

If the delivery date has passed, please contact the customer care team. We will try our best to resolve your issue as quickly as possible and investigate the status and whereabouts of your order.

 

Delivery

Please note during heavy seasonal times and during our product launches, next business day delivery cannot be guaranteed. During these periods we may need to use other couriers for delivery.

 

You will receive notifications via email/SMS on behalf of the appointed courier we use to carry out your delivery. This is where you will be able to check the status of your order through the links provided to receive further delivery updates.

 

Royal Mail aims to deliver Monday - Sunday (7 days a week) with deliveries made by 3pm in urban areas and 4pm in rural areas.

 

If your order has not arrived within 3 days of despatch, you may be required to wait a further 10 working days before a replacement order will be despatched.

 

* Free Tracked Delivery on orders over £50. Only available at https://www.target-darts.co.uk, on orders within mainland UK. Discount automatically applied at checkout.

 

If there have been 2 failed delivery attempts, we are within our right to charge for any further attempts to deliver. Alternatively, this may result in the order being returned to us. If we receive the consignment back after the mentioned failed delivery attempts, we reserve the right to deduct a £5 administration charge at the time we will issue your refund.

 

UK Delivery Service

 

Order ValueUntracked Delivery - Mainland UK onlyNext Business Day Delivery - Mainland UK onlyDPD Tracked Delivery - Non-mainland UK
Orders under £25£3£5£20
Orders under £50 £5£20
Orders over £50  Free£20

 

Delivery charges will be calculated and applied at the checkout - this will vary depending on the appointed courier.

 

Postcodes outside of the standard UK postcode, islands, highlands and PO BOX addresses are charged at a higher rate, this will be calculated at checkout.

 

If the delivery date has passed, please contact the customer care team. We will try our best to resolve your issue as quickly as possible and investigate the status and whereabouts of your order.

 

Delivery

Please note during heavy seasonal times and during our product launches, next business day delivery cannot be guaranteed. During these periods we may need to use other couriers for delivery.

 

You will receive notifications via email/SMS on behalf of the appointed courier we use to carry out your delivery. This is where you will be able to check the status of your order through the links provided to receive further delivery updates.

 

DPD’s operational hours of delivery are Monday - Friday 7am – 10pm (excluding weekends and public holidays).

 

If, for any reason, you need to re-direct your delivery or change the delivery day, this option is available once your order has been despatched and is with DPD. It will also allow you to track your parcel's journey and show your order's status. If you are not available to take this delivery and there is no one to sign for your parcel you will receive a notification to advise that an attempt has been made to deliver;

DPD will contact you via email/SMS with various options to collect your parcel from the nearest DPD pick-up shop or select an alternative delivery date and re-arrange the second delivery.

 

If there have been 2 failed delivery attempts, we are within our right to charge for any further attempts to deliver. Alternatively, this may result in the order being returned to us. If we receive your order back after the mentioned failed delivery attempts, we reserve the right to deduct a £5 administration charge at the time we will issue your refund.

 

If you have not received your order by DPD within 10 days of the due date, please contact Target Darts as soon as possible to ensure this can be reviewed by DPD. If a dispute with DPD is not raised within 14 days, DPD reserves the right to not investigate the delivery and we will be unable to help you further.

 

* Free Tracked Delivery on orders over £50. Only available at https://www.target-darts.co.uk, on orders within mainland UK. Discount automatically applied at checkout.

 

Untracked Delivery

To qualify for untracked delivery, orders must be placed under a total order value of £25. We do not offer untracked delivery service to postcodes outside of the mainland UK.

 

Please note during heavy seasonal times and during our product launches, untracked delivery estimate cannot be guaranteed, During these periods we may use other couriers for delivery.

 

As this is an untracked service provided by Royal Mail, you will not be notified by SMS or email of tracking information. Royal Mail aims to deliver Monday - Saturday with deliveries made by 3pm in urban areas and 4pm in rural areas.

 

If your order has not arrived within 3 days of despatch, you may be required to wait a further 10 working days before a replacement order will be despatched.

 

RETURNS

Returns Policy

To request a return please contact us. We do not accept exchanges on any products.

 

You must contact us within 30 days of receiving the item you wish to return. We only accept returns from orders that have been bought on our website.

Orders placed in November and December will be eligible for extended 60 day returns.

 

If an item is faulty or incorrect, we will arrange the return of this product and we will be liable for the cost of this return.

 

If you have placed the order incorrectly or have changed your mind, the item can still be returned to us within 30 days, but the return must be at your own cost. Please contact us to arrange this.

 

Any items being returned to us must be in their original packaging and in a saleable condition. If they are not in a saleable condition and/or fall outside of the 30-day policy, then we reserve the right to not refund you. All goods will be subject to a full inspection upon return & before a refund is given.

 

If you are unsure of the suitability of a dart or are looking to try something new, we recommend only throwing 1 dart to ensure the barrel does not become damaged whilst trialling these. This will ensure your product is still eligible for a return should you decide these are not suitable for you.

 

Please ensure when you return your item that you include your original delivery note and select a reason for the return. This returns information can be found on the reverse of the delivery document.

 

All accepted returns will be refunded at the price you purchased your items, this includes sale items or any items on promotion. The refund will not include any delivery charges you have paid.

 

We cannot accept any liability to damaged/lost/stolen items if you have returned your items with your own independent courier. If you are responsible for the return, we recommend that you obtain proof of postage with any returns.

 

For more information on returns please contact our customer care team where we will be able to help you further.

 

Refunds

We submit refund requests to your bank or card issuer immediately, you should see the refund as a credit approximately 5 - 10 business days later, depending on the bank. Once a refund is issued it cannot be cancelled. If you do not receive a notification or the expected refund has not appeared within the time frame mentioned, please contact us and we can investigate this further for you.

 

Warranty & Returns Policy for Target FTR Products

All Target FTR products including the VIRT & Omni are guaranteed for 12-months from the date of purchase when purchased through an approved retailer. If your item is or becomes faulty within this timeframe, please get in touch with us. We will require proof of purchase and will require further information on the issue to investigate this.

Target may request supporting images or videos to support the investigation of this.

 

Warranty returns must include all components as originally received.

  

If your Virt or Omni is faulty/damaged when received, you should contact us immediately for a return and replacement. Goods should be returned in original packaging and in the same condition as when received by you from our warehouse. This must include all relevant components that were originally supplied.

 

Warranty & Returns Policy for Target Lighting Products

All Target lighting products are guaranteed for 12-months from the date of purchase when purchased through an approved retailer. If your light is faulty within this timeframe, please get in touch with us. We will require proof of purchase and an image of the fault to support this.

 

Replacement Corona LED Strip and Corona Power Adaptor do not extend the Corona Vision Lighting System warranty period.

 

If your lighting product is faulty/damaged when received, you should contact us immediately. Goods should be returned in original packaging and in the same condition as when received by you from our warehouse. This must include all relevant lighting components that were originally supplied.

 

If you fall outside of the 12-month warranty period, a replacement Corona Vision power supply can be purchased here and a replacement Corona Vision LED strip can be purchased here and these should easily resolve your issue with minimum hassle. The Corona Vision Power Supply and the Corona Vision LED strip do not include a warranty.

 

Almost there!

Free Delivery on orders over £50. Full T&C's apply