OMNI INSTRUCTIONS
OMNI ASSEMBLY
CONNECTING TO DARTCOUNTER
STARTING A GAME
FREQUENTLY ASKED QUESTIONS
HOW CAN I GET TECHNICAL SUPPORT?
You can contact our customer services team here or through email at ftr@target-darts.co.uk who can support you further.
WHAT DO THE LED LIGHTS MEAN?
- White LED - Power connected and OMNI is starting
- Magenta LED - Loading the OMNI operating system
- Blue LED - When button pressed, if released now the OMNI will reboot and be ready to connect to DartCounter
- Blue LED (Flashing) - OMNI is ready to connect to DartCounter
- Green LED - Wi-Fi connected with internet access
- Green LED (Flashing) - Wi-Fi connected but no internet access
- Yellow LED - When button pressed, if released now the OMNI will shutdown
- Yellow LED (Flashing) - Wi-Fi network name or password is wrong. The OMNI has no access to the Wi-Fi or the internet
SHOULD I USE 2.4GHz OR 5GHz WI-FI?
The OMNI can support both 2.4GHz and 5GHz Wi-Fi connections.
We recommend choosing the connection with the strongest Wi-Fi connection.
CAN I USE A WI-FI EXTENDER WITH THE OMNI?
Yes, you can use a Wi-Fi extender with the OMNI SCORING SYSTEM.
HOW CAN I CONNECT THE OMNI TO DARTCOUNTER?
To connect the OMNI to DartCounter, the LED must be flashing blue.
If the LED is not flashing blue, follow these steps:
- While the OMNI is on, hold down the power button for 6 seconds until the LED turns blue.
- Release the button and the OMNI will reboot.
- Wait until the LED is flashing blue. This takes about one minute.
If the LED is flashing blue, continue with these steps:
- Open DartCounter
- Go to the 'Smart Devices' page
- Tap the + icon in the top-right to add a new device
- Select the TARGET OMNI and follow the on-screen instructions
- The OMNI will reboot automatically and connect to your Wi-Fi network.
- DartCounter will notify once your OMNI is connected.
WHY IS THE OMNI NOT CONNECTING TO DARTCOUNTER?
- Ensure your mobile device has a stable connection to your Wi-Fi network.
- Your OMNI must be able to access the same Wi-Fi network as your mobile device.
- During Wi-Fi set-up, ensure to type the correct password in DartCounter.
If your OMNI still doesn’t connect to DartCounter, you can try to reset your Wi-Fi connection as shown in “HOW CAN I RESET THE WI-FI CONNECTION OR PASSWORD?”
HOW CAN I RESET THE WI-FI CONNECTION OR PASSWORD?
In order to change the Wi-Fi connection or password, you need to remove the OMNI SCORING SYSTEM from the SMART DEVICES list and connect it again to DartCounter. The same OMNI cannot be added twice in the SMART DEVICES list.
- Open DartCounter
- Go to the 'Smart Devices' page
- On the 'Target OMNI SCORING SYSTEM', tap on the “⋮” icon
- Select “REMOVE NETWORK” and press confirm
- Connect the OMNI SCORING SYSTEM again to DartCounter and use a new Wi-Fi password if necessary. Please refer to the section “HOW CAN I CONNECT THE OMNI TO DARTCOUNTER?”
CAN THE OMNI BE CONNECTED TO MULTIPLE DARTCOUNTER ACCOUNTS?
Yes, you can set up the OMNI SCORING SYSTEM to be connected to multiple DartCounter accounts.
WHAT ARE THE DIMENSIONS OF THE OMNI?
The OMNI measures at:
- Height (from furthest point) - 645mm
- Width (from furthest point) - 735mm
- Depth - 245mm
The minimum ceiling height for a competition-ready set-up would be 2.10m.
HOW DO I GET REPLACEMENT PARTS?
Currently we do not hold replacement parts. We recommend contacting our customer services team here or through email at ftr@target-darts.co.uk with your proof of purchase along with your enquiry who can support you further.
CAN I GET A NEW COPY OF THE MANUAL?
You can download a copy of the OMNI SCORING SYSTEM user manual here.
WHAT IS THE WARRANTY PERIOD?
The OMNI SCORING SYSTEM comes with 12-months warranty.
To submit a warranty claim, contact our customer services team here or through email at ftr@target-darts.co.uk with your proof of purchase who can support you further.
This limited warranty applies only to the original purchaser of the OMNI SCORING SYSTEM that was purchased from an authorised retailer or sales channel.
DO I NEED TO REGISTER FOR MY 12 MONTH WARRANTY?
No. There is no requirement to register for your warranty to be in effect. Proof of purchase is enough to make a claim during your warranty period.
HOW TO CORRECT MISCOUNTS
If any of the registered darts shows an incorrect score, please tap on the faulty score, before removing your darts.
This will open a pop up that will allow you to change the faulty registered score. After the scores are corrected, you can remove the darts from the board and the adjusted score will be submitted.
AUTOMATIC PLAYER CHANGE DOES NOT WORK
If you removed your darts and the player does not change automatically, click on the orange button “Darts are removed” to change the player manually. The button appears on the bottom of the screen, once you have thrown all your darts.
THE OMNI DID NOT REGISTER EVERY DART
This can happen if your dart lands far out or bounced off very quickly.
Click on the green button “ALL THROWN” on the right side of the score segments. All remaining darts will be registered as ‘OUT’ darts and granted 0 points. You are still able to manually correct every dart if necessary.
DARTCOUNTER ASKS ME TO REMOVE ALL DARTS
When starting a new match, DartCounter will remind you to remove your darts from the dartboard. If there are no darts in the dartboard, click on “The board is empty”.
DARTBOARD COMPATABILITY
The OMNI SCORING SYSTEM is compatible with most of competition sized steel tip darts and dartboards on the market.
We recommend using one of the tested dartboards:
- Target TOR
- Target ASPAR
- Target Pro Tour
- Winmau Blade 5 (all versions)
- Winmau Blade 6 (all versions)
- One80 Gladiator 3+
- Unicorn Eclipse Ultra
- Mission Samurai 2
- Koto King Pro
CALIBRATING YOUR OMNI
To ensure the best accuracy, your dartboard needs to be calibrated. The OMNI has an automatic calibration function. This process usually takes 40 – 60 seconds.
When to calibrate your dartboard:
- Calibrate your dartboard each time you re-mount the OMNI.
- Consider calibrating your dartboard whenever your dart hits the OMNI or the ring light is altered by accident.
- You don’t need to calibrate your dartboard every day but consider calibrating your dartboard again if you experience an increase in miscounts.
How to calibrate your dartboard:
Ensure that the legs align with the corresponding blade lines. Refer to the visual step by step guide in the manual: OMNI SCORING SYSTEM user manual here. Remove all darts from the dartboard. The dartboard must be empty during the whole calibration process.
Automatic calibration:
- Select ‘’Smart Devices’’ in the menu.
- Select your connected OMNI, select ‘’CONNECT’’. Status will show “CONNECTED’’ with a green status symbol once successful.
- Select the matching dartboard type from the dropdown menu. Select “Default” if your dartboard is not listed”.
- Click on “Calibrate”.
- Wait while the dartboard is being calibrated. The process takes between 40 – 60 seconds.
MY OMNI IS NOT CALIBRATING
- Check to remove stickers from the cameras.
- Ensure that the dartboard is empty, and all segments are clearly visible to the cameras.
- Do not use external light to illuminate the dartboard.
- Extremely worn-out dartboards might cause calibration issues
- We recommend cleaning your cameras to ensure cameras are free of dust.
If the calibration still fails after a few attempts, you can try this:
- Dismount the OMNI, rotate the board and try again.
- Turn off ambient room light, reboot the OMNI and try calibrating again.
- Try another dartboard.
- A fresher dartboard has a better chance of calibrating successfully.
BEST PRACTICE TIPS
- Use the OMNI on a well-fixed dartboard. Movement and vibration impact the performance.
- Do not use external light to illuminate the dartboard.
- Do not touch or shift the OMNI ring light when you are removing darts. If you shift the ring light, consider calibrating the dartboard again.
- Use well sticking darts. If darts are slowly shifting down after impacting it can cause “OUT” detections or miscounts.
- Extremely upward sticking darts can decrease the accuracy.
- Extremely short darts can decrease the accuracy.
WHAT iOS OR ANDROID VERSION DO I NEED?
Your mobile device must be able to install DartCounter to be compatible with the OMNI. DartCounter is available in the App Store and the Google Play Store.